Does anyone else use this same lens, and do you have any issues with it?
The first thing I'd be doing is contacting Canon and asking what they did, and unless they can come up with a good answer, try to get your money back. Obviously it's not a high-end lens but I've never noticed them to be unusually soft. Are you shooting on auto or manual? Could you post an example picture?Almost all shots are taken on auto, as they are action shots and she is not able to focus on the target beforehand. I will try and find an example of a poor shot.