But if the system was better specified in the first place it might not have been though necessary to strip it to its barest bones in order to get it to work at all.Perhaps not just better specified, but a better developer as well.
Perhaps not just better specified, but a better developer as well.The lack of experience does seem to have been an issue. The initial scope was extremely ambitious, probably too much so; I remember Peter Batchelor on the TV one night telling us how it was going to have all sorts of uses as 'virtual money' for vending machines and shops.
There has quickly become an expectation among those with tap-and-go cards that they can use them anywhere. That includes on buses. It's not a new problem. 20 years ago I was a driver and found the occasional passenger insisting that they could swipe their card through "that gap" to pay. "That gap" was where we lifted a flap to put the ticket roll in!I've told my bank not to give me a contact-less card; there's no need for it and (although I can't find the link now) I've heard that overseas there have been instances where people can stand next to you on public transport and use an electronic device to swipe and reproduce your details from your credit cards without you even knowing.
I must admit I prefer doing business in cash where possible. That includes almost all face-to-face transactions. I don't feel there's any greater risk of theft or loss than with cards which as is well known can be skimmed, stolen, lost or according to some sources interfered with remotely as you suggest.Here's one recent story about it in the UK Daily Mail.
It's like internet banking; I was in my bank branch one day and they suggested to me 'oh you should try internet banking, it's much easier' to which my response was 'only if you promise to indemnify me one hundred percent against any thefts, regardless of who is actually at fault'. That shut 'em up.The four major banks do have a gaurantee against online theft and/or fraud, and will refund any money lost provided that you have taken reasonable steps to protect your details (e.g. you haven't put your login and password in a public place for everyone to see, etc).
The four major banks do have a gaurantee against online theft and/or fraud, and will refund any money lost provided that you have taken reasonable steps to protect your details (e.g. you haven't put your login and password in a public place for everyone to see, etc).You have to read the fine print really about what constitutes 'reasonable steps'.
Same if you pay over the credit card network - any fraudaulent transactions can be reversed.
Went I went for the Grand Prix this year I was amazed at how easy it would be to just walk onto a station and board a train without even bothering to pay the fare. Its only until you get to the City Loop or Spencer Street/Flinders Street that you are screwed.If you're a local you know exactly where to get on and off with minimal chance of detection.
Went I went for the Grand Prix this year I was amazed at how easy it would be to just walk onto a station and board a train without even bothering to pay the fare. Its only until you get to the City Loop or Spencer Street/Flinders Street that you are screwed.Not at all. Simply walk closely behind someone and hold one of the gates open.
I never pay for PT on my infrequent trips to Melbourne, when I was in Melbourne for a week or so earlier in the year I had a friend give me their MYKI thing. Try as I might I could never get it to work so in the end I just carried it around. I was asked once by a inspector about it so I handed him the card called the bluff and said 'I'm from SA and I can't make it work' neither could he, I'd never even tried it, but that's the nearest I've come to paying a fare in the east.That certainly doesn't make it right. Again it is a case of people thinking they shouldn't have to pay...you use the service so pay for it
Went I went for the Grand Prix this year I was amazed at how easy it would be to just walk onto a station and board a train without even bothering to pay the fare. Its only until you get to the City Loop or Spencer Street/Flinders Street that you are screwed..... or until an inspector gets on ....
It's certainly confusing.Thanks for the detailed reply. Just one point of confusion: on the second trip, when I supposedly touched on, it actually touched the card off. Had I not noticed that, and then if an AO asked to see my card during that trip, would I have been "done" for not having a touched-on card, or would he have been able to see what had really happened?
There is no need to touch off when alighting from a tram if the trip has only been in Zone 1. Not everyone is aware of where the boundaries lie. Visitors for example sometimes make the assumption that Zone 1 ends and Zone 2 commences as soon as one leaves the CBD grid.
The need to touch off was removed as it was found to be impractical for a large number of passengers to do so while all trying to exit a small number of doorways quickly. The potential to significantly delay trams was realised before chaos ensued. For example it is not unusual for perhaps 50 or more people to all board a tram at Collins and Spring then alight again a few moments later at Collins and Swanston. It's hard enough to get them all to touch on in the minute or so they're aboard let alone touch off as well.
The system should recognise that your touch on was on a tram in Zone 1 and that when you next touch on you would therefore not be penalised. The appropriate fare (2-hour, cap or whatever) would be applied based on your ongoing travel. An AO scanning your card should also be able to see that the touch on was on a tram in Z1 and therefore know that no touch off was required.
However reality can differ from intent and there is nothing to stop you having alighted in Z2, failed to touch off then returned perhaps on foot to a Z1 location and re-entered the system with a new touch on. That is a system weakness and also a failure by the user to do the right thing. The system should not touch you off when you re-enter at a station, on a bus or tram having last alighted from a Z1 tram; it should recognise that as a new touch on which clearly didn't happen in this case.
Confusing - yes. As you say if reasonable people can't always figure it out how on earth do infrequent users and others with little or no knowledge of that system do so? That can be a failing of all smart card systems. Myki isn't alone but is one of the less well structured and managed of such systems in my experience.