Wynyard station - most confusing station on the network?

 
  invictius Chief Train Controller

I hate the place with a passion.  I get lost every single time - it's barely marked from the outside and I always end up going south instead of north, or exiting to a bus only to find I went three blocks in the wrong direction, etc etc, even with gps.  I just dread going there.  Is there something wrong with me or do non-gunzels feel the same?

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  clrks Locomotive Fireman

Are you only talking about getting to the station as opposed to the station itself?

If it's the station itself, I think Town Hall is really bad. Platforms on top of other platforms, and very poor signage in the concourse area.

It seems the new Sydney Trains station signage has dispensed with colour coding the lines, or at least it isn't as prominent as it used to be. That makes things all the more worse as you walk around the concourse reading each sign carefully to try to find your platform.
  gmanning1 Locomotive Driver

Location: Sydney
Are you only talking about getting to the station as opposed to the station itself?

If it's the station itself, I think Town Hall is really bad. Platforms on top of other platforms, and very poor signage in the concourse area.
clrks

I've lost count how many times I studied where I needed to be, then ended going up/down the stairs past the platform on the way to the wrong one.

I get lost every single time - it's barely marked from the outside and I always end up going south instead of north, or exiting to a bus only to find I went three blocks in the wrong direction, etc etc, even with gps.

I also wish they would also label the station exits with north/south/east/west. Some are, but others aren’t. I get disorientated underground. I normally know which direction I want to go, but can't always remember the street name orientation up above.

Don't really go to these platforms normally except to change trains as that’s what my trip planner tells me. Deep down in my heart I know I should do it at Redfern or Central as I don't get lost there.
  invictius Chief Train Controller

Getting to and from the station.  The signage for buses is very poor, they don't use the stop letters unlike other interchanges.  I always come out with no sense of north or south as I always head east instead of west, no landmarks I guess.
  Brianr Assistant Commissioner

Location: Dunedin, New Zealand
I think this is a problem with underground stations worldwide. I have no problem with Town Hall and Wynyard but I was born in Sydney and lived there for 65 years. I like to go to Paris every 2nd year and love getting around on the Metro but every time I have trouble orientating myself after reaching ground level. Last year I walked several blocks in the wrong direction dragging my bag before realising, yet I had been there 2 years earlier.
I have had similar experiences in other European cities and in New York this year.
I have a degree in Geography and pride myself on being able to remember maps, have no need of a GPS, EXCEPT when I come up from an undergound station
  simonl Chief Commissioner

Location: Brisbane
I used it virtually every week day for a couple of years so don't get lost there at all.

I think you have a point though.  A few signs would do wonders.  Inside paid area:
Western entrance: "To York St & Clarence St"
Eastern entrance: "To George St, Hunter St, Pitt St, Carrington St & Wynyard Park"

On the stairs to the Hunter Arcade: "To Hunter St & Pitt St via Hunter Arcade"
On the Westpac Plaza entrance: "To Jamison St via Westpac Plaza"
On the escalators near the Newsagent: "To Wynyard Park & Carrington St"

Doesn't seem rocket science.  Town Hall has similar issues.
  chuffa Junior Train Controller

As a rare user of Sydney trains i agree Wynyard station is a bit of a nightmare to get around. I got used to Central easy enough thou and have not used Town hall much but cant remember any problems there.
  Blackadder Chief Commissioner

Location: Not the ECRL
Like anything use it enough and it becomes second nature.
Just a thought if you get lost coming from the station, try asking station staff to point you in the right direction.
  4206 Chief Commissioner

Location: Dorrigo yard
After 40 years of catching trains from Wynyard it's a breeze. I have more issues when changing trains at Town Hall
  viaprojects Train Controller

Is there something wrong with me or do non-gunzels feel the same?
invictius


Really you have a problem with the tunnels attached to the Wynyard station. they are private property with public acess. Transport nsw has no rights when it comes to putting up signs in the maze of tunnels / shops / tower blocks that connect to the station.

Same rules apply when you follow the QVB tunnels and the other tunnels of Town hall station.

All i know the main exit is east and up for Wynyard station.
  bibs Locomotive Fireman

I just have the devil of a time trying to find platforms 3 and 4
  PKBeam Locomotive Driver

Location: Somewhere in NSW
omg Wynyard is so confusing I've been searching for a year and I STILL cannot find platforms 1 & 2!
/endsarcasm
  Aurora8 Assistant Commissioner

Location: Sydney
3 and 4 are upstairs and 5 and 6 are downstairs #endconfusion

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  M636C Minister for Railways

omg Wynyard is so confusing I've been searching for a year and I STILL cannot find platforms 1 & 2!
/endsarcasm
PKBeam

I'm old enough to remember platforms 1 and 2 at Wynyard.

There was a wooden fence separating the tram area from the train area but you could watch the trams from platform 3.

You can still see the general layout in the present car park...

M636C
  darcyj Chief Train Controller

All i know the main exit is east and up for Wynyard station.


I suspect the original poster's problem would not be solved by the above. They may be able to discern "up" but "east" seems to be a problem.

Getting lost at Wynyard *every time* indicates problems thst have nothing to do with the station layout. Here's a few hints:


  1. Note the direction of travel of the train you just alighted from. If it is bound for Town Hall, then east (and George Street) must be to the left of the train, because the train is pointed south, right?  If the train is bound for Milsons Point or Circular Quay, then the opposite applies.

  2. Note the layout of the station in the area immediately around the ticket-barrier-controlled section. There is almost nothing to see on the western side - nearly all the shops, etc, are eastward. If you see a newsagency, you're on the George Street side and as the previous respondent said, keep going east and up.  Do not turn left where a divergent arcade appears, keep going east and up. Do not go down the staircase in front of you, swing either side of it and keep going east and up. When you reach the fresh air, that's George Street, and you're on your own.

  3. If you want a bus, there are escalators and there IS signage indicating that the buses are up that way. Buses operate above ground in Sydney, so keep ascending escalators until you reach the fresh air. After which, navigation of the Wynyard bus stands is your next challenge but cannot be blamed on the railway station.



There is no reason on God's green earth why this should be confusing any more than twice in your life. Three times, that's you, not the infrastructure.
  TheLoadedDog The Ghost of George Stephenson

Wynyard has four platforms, ferchrissakes. All are well signposted. All run north-south. All exits are well signposted. I assume the OP has equal difficulty with such complex problems as shoelaces, chewing gum and walking at the same time, etc.

What happened to this forum?

- exit stage right (George St ramp). See you all next time I log in. Or not.



HINT:  google Shinjuku station, Tokyo.  World's busiest.  You may need your mum and/or teddy.
  marvin Assistant Commissioner

Location: Mars... "The Earth? Oh, the Earth will be gone in just a few seconds!"
Wynyard has four platforms, ferchrissakes. All are well signposted. All run north-south. All exits are well signposted. I assume the OP has equal difficulty with such complex problems as shoelaces, chewing gum and walking at the same time, etc.

What happened to this forum?

- exit stage right (George St ramp). See you all next time I log in. Or not.



HINT: google Shinjuku station, Tokyo. World's busiest. You may need your mum and/or teddy.
TheLoadedDog™™

...........

http://www.youtube.com/watch?v=1uaPs8sxqB0

:OK, so where's the cheesey smeg-eating grin smilie ?:

marvin the merciless martian Very Happy
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  Watson374 Chief Commissioner

Location: Fully reclined at the pointy end.
Okay, I admit the bus interchange at Wynyard is a nightmare for the uninitiated. Even I can't remember which stop carries what services, and it's the only CBD interchange I don't have a photographic knowledge of.

...but, it has four platforms. In pairs. There are, broadly, two ends to it. It is by no means a complex interchange, and each section is visually distinct (unlike Town Hall), and it does not sprawl (unlike Central).

It could be a lot worse. Try Causeway Bay in Hong Kong. That thing has two platforms leading to three separate ticket halls, none of which are connected to each other after exiting to the unpaid area. Then there's Japan.
  lunchbox Locomotive Driver

Here's your chance to get it all fixed.
Wynyard is to have a major redevelopment and overhaul.  TfNSW is managing it.
  Braddo Deputy Commissioner

Location: Narre Warren
I've only spent a few days in Sydney, but I had no problems at all with Town Hall or Wynyard. I found Central to be VERY confusing, I actually had to ask a staff member where to go. Very poorly designed station.
  jdennis Junior Train Controller

I've only spent a few days in Sydney, but I had no problems at all with Town Hall or Wynyard. I found Central to be VERY confusing, I actually had to ask a staff member where to go. Very poorly designed station.
Braddo

You're right there. A number of signs in the station actually have two different routes to get to the same location, on the same sign!


My mother always complains about Central station being difficult to navigate, until recently I didn't see why, but when you're being given conflicting information like that, knowing what to do is almost impossible.

As for Wynyard, personally I find Town Hall harder. I can never remember which platforms are in pairs and which are islands, and I can never figure out which escalators go where.
  billybaxter Deputy Commissioner

Location: Bosnia Park, Fairfield
When in London please avoid Camden Town station, and Chatelet Les Halles or St Lazare in Paris.
  thadocta Chief Commissioner

Location: Katoomba
Seems like (to paraphrase another metaphor) a complaint looking for a problem.

I never have ANY trouble at Wynyard, and I have been through some of the other stations mentioned as comparisons.

I find the Wynyard signage pretty concise, and easily tells me in which direction I need to go (but then I do tend to do a tad bit of research about where my destination is located).

If you have the address of your destination, you will be fine, if it is in one of the side streets, you might be screwed, but that is your problem for not having done some basic research as to the location of your destination (if they listed EVERY POSSIBLE street, it would be even more confusing, as there would be too MUCH information).

In short, do some *basic* research first, get some odea of the major streets around where you need to go, and then follow the signs for those streets.

Easy as.

Dave
  nswtrains Chief Commissioner

Seems like (to paraphrase another metaphor) a complaint looking for a problem.

I never have ANY trouble at Wynyard, and I have been through some of the other stations mentioned as comparisons.

I find the Wynyard signage pretty concise, and easily tells me in which direction I need to go (but then I do tend to do a tad bit of research about where my destination is located).

If you have the address of your destination, you will be fine, if it is in one of the side streets, you might be screwed, but that is your problem for not having done some basic research as to the location of your destination (if they listed EVERY POSSIBLE street, it would be even more confusing, as there would be too MUCH information).

In short, do some *basic* research first, get some odea of the major streets around where you need to go, and then follow the signs for those streets.

Easy as.

Dave
thadocta

If people have trouble with Wynyard then try Grand Central in New York.
  WorM Beginner

I hate the place with a passion.  I get lost every single time - it's barely marked from the outside and I always end up going south instead of north, or exiting to a bus only to find I went three blocks in the wrong direction, etc etc, even with gps.  I just dread going there.  Is there something wrong with me or do non-gunzels feel the same?
invictius
I have never had a problem with Wynyard, but I was shown by my parents where to go to catch a train or tram. Yes, I'm old but I still remember when 38ers were green, when Bradfield cars were on the front of some suburban sets, and trams went to Bondi! Buses? Nup, too slow and dirty.

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