Creator of London's Oyster card could be myki saviour

 

News article: Creator of London's Oyster card could be myki saviour

It has cost Victorian taxpayers $1.

  JoppaJunction Chief Train Controller

Location: Banned
It has cost Victorian taxpayers $1.5 billion and been plagued by problems, but there could be a big change on the way for the troubled myki.

Public Transport Victoria has released a shortlist of three bidders for the tender of the state's public transport ticketing system, which includes the defence giant that worked on London's Oyster travel card.

US company Cubic Transportation Systems, which also operates the Opal Card in Sydney and the Go Card in southeast Queensland, could be the saviour of Melbourne's ticketing system.
Creator of London's Oyster card could be myki saviour


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Interesting times.

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  Valvegear Dr Beeching

Location: Norda Fittazroy
Just use Sydney's Opal system.
It works well and does not have Myki's famous "Anti-tourist" feature. It's tap-on; tap-off is also vastly quicker than Myki.  
Visitors to Sydney can still buy one-day tickets, and these work in parallel with the Opal card. I have encountered many tourists in Melbourne who cannot believe that they have to go to a 7-11 or similar, buy a card which they may never use again, and then add money to it. They can't see the logic of buying a train ticket at 7-11 instead of a railway station. ( I have explained to some that, by the same logic,  the butcher sells rolls of barbed wire, and haircuts and men's suits are readily available at Bunnings, but this does not impress them.)
Myki is an unmitigated failure because bureaucrats had to re-invent the wheel instead of picking an existing system. Myki is bureaucrat-friendly, and a public relations disaster.
  TheBlacksmith Chief Commissioner

Location: Ankh Morpork
I have used th4e Hong Kong Octopus card, and it works much better than Myki. you can also buy things with the same card, you can purchase them at the railway station and if you are a tourist, when you leave HK, you can sell the card back to the provider.
  Graham4405 Minister for Railways

Location: Dalby Qld
I have used both London's Oyster card and Melbourne's Myki card. I didn't have any troubles with either. In the case of the Oyster, I ordered it online prior to leaving Australia and it was mailed to me. I believe I could have asked for a refund of the balance on return to Australia, but as the balance is minimal I simply retained the card for possible future visits. In Melbourne, I simply visited a 7/11 store and purchased a Myki card with a balance that was around my expected spend (you can find all the info on the website to assist with this). So again the balance remaining is minimal and I have retained the card for possible future use.

To date I haven't used any similar systems anywhere else. What a pity we'll never have a "one card fits all" system...
  Valvegear Dr Beeching

Location: Norda Fittazroy
I have used both London's Oyster card and Melbourne's Myki card. I didn't have any troubles with either.
"Graham4405"
Try visiting Melbourne as a stranger in town, with a wife and three kids, and no prior knowledge of Myki. I have seen just this scenario - the family rocked up to Rushall station ready to buy tickets and travel. They were stunned beyond belief when I told them they would have to walk about 1 km to a 7-11 or newsagent, and buy five Myki cards at x bucks a throw, then load more money on to the cards, and walk 1 km back to the train.
To say that they were incredulous at such a system is putting it mildly. The guy let off a bit of steam, wondering what sort of hick town sends you away from the railway to buy tickets, and I had to agree with everything he said.  
I have travelled by train, as a visitor, in Singapore, Frankfurt, Berlin, Paris, London, New York, Chicago et al and have never seen anything as ludicrous as Myki.
  Graham4405 Minister for Railways

Location: Dalby Qld
Try visiting Melbourne as a stranger in town, with a wife and three kids, and no prior knowledge of Myki. I have seen just this scenario - the family rocked up to Rushall station ready to buy tickets and travel. They were stunned beyond belief when I told them they would have to walk about 1 km to a 7-11 or newsagent, and buy five Myki cards at x bucks a throw, then load more money on to the cards, and walk 1 km back to the train.
To say that they were incredulous at such a system is putting it mildly. The guy let off a bit of steam, wondering what sort of hick town sends you away from the railway to buy tickets, and I had to agree with everything he said.  
I have travelled by train, as a visitor, in Singapore, Frankfurt, Berlin, Paris, London, New York, Chicago et al and have never seen anything as ludicrous as Myki.
Valvegear
I consider myself to be a stranger when in Melbourne. I have been there 4 times, 1965, 1969, 2010 & 2014. Things were different even between 2010 and 2014. I did my research before arriving and had no issues. The one I did get caught with was Adelaide (in 2010) when I needed a fist full of coins to pay my fare in a ticket machine on the train. I never carry a fist full of coins...
  NSWGR8022 Chief Train Controller

Location: From the lands of Journalism and Free Speech
Me thinks many of the issues surrounding the introduction of Myki have been resolved.  When in Melbourne the systems works really well.  Early issues were certainly in the area of implementation but the bugs have been ironed out now and it works well.
  Raichase Captain Rant!

Location: Sydney, NSW
Me thinks many of the issues surrounding the introduction of Myki have been resolved.  When in Melbourne the systems works really well.  Early issues were certainly in the area of implementation but the bugs have been ironed out now and it works well.
NSWGR8022
I suggest reading Valvegears post, two above your own then.
  Valvegear Dr Beeching

Location: Norda Fittazroy
I consider myself to be a stranger when in Melbourne. I have been there 4 times, 1965, 1969, 2010 & 2014. Things were different even between 2010 and 2014. I did my research before arriving and had no issues.
"Graham4405"
You "did your research". You're a rail fan or you wouldn't be here. To expect Mr Average to research train tickets before visiting Melbourne is unrealistic. Anyone is entitled to believe that you buy a train ticket at the place where the train is. Melbourne is the only city I have been in, anywhere in the world, where you can't.
  NSWGR8022 Chief Train Controller

Location: From the lands of Journalism and Free Speech
I suggest reading Valvegears post, two above your own then.
Raichase

I am talking about my experiences.  I have not had an issue for a long time with Myki.  Then again I do not use the system often.
  Valvegear Dr Beeching

Location: Norda Fittazroy
I am talking about my experiences.  I have not had an issue for a long time with Myki.  Then again I do not use the system often.
"NSWGR8022"
I live in Melbourne and use Myki frequently. Apart from the inordinate length of time it takes to touch on or off, I have no problem with Myki, either. But as a system to suit all, it is a lamentable failure, and a disgraceful way to treat visitors.
  NSWGR8022 Chief Train Controller

Location: From the lands of Journalism and Free Speech
I live in Melbourne and use Myki frequently. Apart from the inordinate length of time it takes to touch on or off, I have no problem with Myki, either. But as a system to suit all, it is a lamentable failure, and a disgraceful way to treat visitors.
Valvegear

I am a visitor.  I suppose once you have a card it is ok but having to pay for a card for a single journey would make me mad too!
  The Vinelander Minister for Railways

Location: Ballan, Victoria on the Ballarat RFR Line
I live in Melbourne and use Myki frequently. Apart from the inordinate length of time it takes to touch on or off, I have no problem with Myki, either. But as a system to suit all, it is a lamentable failure, and a disgraceful way to treat visitors.
Valvegear

Inordinate length of time Question....2 seconds...maybe three on a bad day..

Mike.
  Graham4405 Minister for Railways

Location: Dalby Qld
You "did your research". You're a rail fan or you wouldn't be here. To expect Mr Average to research train tickets before visiting Melbourne is unrealistic. Anyone is entitled to believe that you buy a train ticket at the place where the train is. Melbourne is the only city I have been in, anywhere in the world, where you can't.
Valvegear
When I visit a place I research anything that might affect my time there, not just how to get a train ticket. I'm not disagreeing with the fact that buying a Myki card at 7/11 is stupid, just saying that I knew what to do because I did the research and that it wasn't hard to do that and everything went well for me. As I said above I couldn't buy a ticket at the station in Adelaide. Most stations are unmanned these days, so unless you can purchase tickets from a machine using a credit/debit card, not a fist full of coins you are stuffed...

I don't recall it being a lengthy process to touch on/off in Melbourne (compared to London anyway, I have nothing else to compare with).
  bevans Site Admin

Location: Melbourne, Australia
The new myki barriers (next generation) currently being deployed work a lot better than the first generation.  The readers are faster.  This has helped the problem but they need more of these deployed in the busier areas.  I have seen the next generation barriers/readers installed at Parliament and also Flinders Street.  They may exist in other areas across the network.
  Raichase Captain Rant!

Location: Sydney, NSW
I suggest reading Valvegears post, two above your own then.

I am talking about my experiences.  I have not had an issue for a long time with Myki.  Then again I do not use the system often.
NSWGR8022
You are of course welcome to both have, and voice your personal opinion on the system. Your post read as if you were suggesting the system worked perfectly for everyone and all was well. I pointed at an example that indicated this was not the case.
  Valvegear Dr Beeching

Location: Norda Fittazroy
Inordinate length of time https://www.railpage.com.au/images/smiles/icon_question.gif....2 seconds...maybe three on a bad day..
TheVinelander
Or four or five which is too common.Yes; too long when people are boarding trams or blocking station gateways. Go and have a look at how fast the Sydney "tap on - tap off" operates ( and shows your account balance as well.). Richmond station has had fast acting Myki readers for some time, and the contrast with the standard model is remarkable, but there are far to many of the old slow models in use. Trams in particular are dreadfully slow.
  Raichase Captain Rant!

Location: Sydney, NSW
Inordinate length of time https://www.railpage.com.au/images/smiles/icon_question.gif....2 seconds...maybe three on a bad day..
Or four or five which is too common.Yes; too long when people are boarding trams or blocking station gateways. Go and have a look at how fast the Sydney "tap on - tap off" operates ( and shows your account balance as well.). Richmond station has had fast acting Myki readers for some time, and the contrast with the standard model is remarkable, but there are far to many of the old slow models in use. Trams in particular are dreadfully slow.
Valvegear
Add to that statement that the time is cumulative. Whilst one person is taking two seconds, then the people behind each take two seconds, and it amounts to whole minutes that the gates are in use. That's fine at outer stations, but when you have multiple trains arriving in to a platform and the last trains passengers have not left, the delay culminates again.

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