Melbourne Suburban Disruptions (Since Metro Introduction)

 
  potatoinmymouth Chief Commissioner

In recent months there have been no "track faults", "equipment failures" or any other such occurrences. No; Yarra Trams is just doing Preventative Maintenance. It would be educational for Metro to come and learn what that term actually means.
Valvegear

Yes, it must be conceded that Yarra is a model private operator. Not only do they run their franchise on a “break even” basis, but they invest in capital works, operate an extensive and well-funded in-house maintenance program, and for all intents and purposes, behave like a “real tramway”. Full vertical integration is of course a big help.

There are positive signs for Metro, but a long way to go on that front, given MTR have been in charge the same length of time Keolis have had Yarra. Hopefully the impact of the tougher performance contracts will start to bite financially and change the calculus for them.

Sponsored advertisement

  davesvline Chief Commissioner

Location: 1983-1998
Could somebody get the Head Honchos of Metro to visit my area today or during the week? They will see the number 11 tram route with bus substitutions, due to maintenance work on the tramlines between West Preston and Scotchmer Street Fitzroy North.
In recent months there have been no "track faults", "equipment failures" or any other such occurrences. No; Yarra Trams is just doing Preventative Maintenance. It would be educational for Metro to come and learn what that term actually means.
Valvegear

A fantastic idea.
Could be wishful thinking though, if the multinational running it considers themselves experts in such matters?

However, some proactive maintenance might include;
- foliage, I'm not sure how much leeway they have for going nuts with tree removal/pruning along the rail corridor, particularly out to Belgrave, Lilydale or Hurstbridge without upsetting tree lovers. Some of these drop on overheads reasonably often on these lines.
- sleepers. Yes they're gradually being replaced in spots. That said, the pits at the stations of Camberwell #3 and Blackburn are a rotted and broken disgrace. Undoubtedly, there's plenty more needing attention that are contributing to problems or ride quality?
- mud holes. Dead obvious to spot after some rain. Surely these aren't hard to find, make a note of and prospectively cut out the offending section of track and dig out/replace poor ballast to assist drainage. There's some shockers between Richmond and Camberwell, and probably lots more.
- station subway underpasses that are prone to flooding.
- Signalling.... my god what a nightmare replacing old cabling and the potential mega cost. But surely some of the old signals on lines that look rusted out from before 1960 could be replaced in situ and LED lighting installed instead of the old faded globes seen in many.

I'm not excusing metro's work in this area or otherwise, but you'd also think their website http://www.metrotrains.com.au/
might have blogs or whatever showing before and after pics of work they've done along the lines etc.

I'd suggest an observant Joe Punter standing on the platform, (when not gawking at their phone) might notice;
- the sleepers in the pit had been renewed from the dilapidated ones they saw yesterday,
- trees near overheads have been pruned and the wood chips in the vicinity (i have at my station),
- signals look bright and fresh'
- the rise quality in certain sections may have improved (and not just because the weather has)

I cant find on Metro's website any results of them doing any preventative maintenance like I've listed. I'm sure they're doing stuff, I've seen it. But try finding what/where?

Additionally, drivers would (hopefully) provide feedback on things like mud holes etc?? If so, and its not actioned, that in itself speaks to other issues.

So in the absence of them displaying what they've been doing, Valvegear has a good point.

Regards
  Madjikthise Assistant Commissioner

Drivers report issues. Nothing is done until a passenger complains.
One such issue was the kink in the rail at the 2nd level crossing out of Lilydale. It had been reported for months by drivers and track inspectors. A passenger smacked their head (quite severely) on the window and complained, it was fixed within the week.
  YM-Mundrabilla Minister for Railways

Location: Mundrabilla but I'd rather be in Narvik
Perhaps it was the injury sustained and a potential claim rather than just another ho hum section of dodgy track.
Do they ( or are they supposed to ? ) report these sort of incidents to the ATSB or its Victorian equivalent?
  Madjikthise Assistant Commissioner

Who decides what is just another ho hum section of dodgy track (why is this acceptable in the first place) or something more? The potential for harm was always there, as proven by the injured passenger, and why it was reported numerous times.
  YM-Mundrabilla Minister for Railways

Location: Mundrabilla but I'd rather be in Narvik
Who decides what is just another ho hum section of dodgy track (why is this acceptable in the first place) or something more? The potential for harm was always there, as proven by the injured passenger, and why it was reported numerous times.
Madjikthise
You will never find out especially if there is an accident of some sort ....................
  Carnot Chief Commissioner

Some dramas at Sunbury around midnight after the traction motor on a Comeng caught fire.  

Last VLine Down to Bendigo and an SSR grainy were delayed by about an hour.
  potatoinmymouth Chief Commissioner

https://www.premier.vic.gov.au/a-healthy-way-to-keep-passengers-moving/

Ill passengers will now be removed from trains for treatment where possible.

I shouldn't need to spell out what a common sense policy this is; anyone who frequently catches peak hour Metro services will be aware of the potential for reduced delays.

I reckon the Transport Department should set up a small taskforce to look at a few more passenger safety regulations that hurt more than they help.

Next stop - passengers allowed to board at SCS before locos or second sets are attached.
  justarider Chief Train Controller

Location: Stuck on VR and hoping for better.
https://www.premier.vic.gov.au/a-healthy-way-to-keep-passengers-moving/

Ill passengers will now be removed from trains for treatment where possible.

I shouldn't need to spell out what a common sense policy this is; anyone who frequently catches peak hour Metro services will be aware of the potential for reduced delays.

I reckon the Transport Department should set up a small taskforce to look at a few more passenger safety regulations that hurt more than they help.

Next stop - passengers allowed to board at SCS before locos or second sets are attached.
potatoinmymouth
WOT ?  common sense prevails, who would have thunk.

Is this a hangover from the Kennett years -
- all those un-manned stations where nobody to assist
- penny pinch on First Aid allowances
but when things improved, nobody (until now) bothered to review the policy.

cheers
John
  YM-Mundrabilla Minister for Railways

Location: Mundrabilla but I'd rather be in Narvik
More SPIN.
Every incident will be different.
If the trains were not so overcrowded fewer passengers would get sick.
Address the overcrowding, Comeng (inadequate) airconditioning, and trams that throw passengers 'from one end to the other'. These trams make an ease up on a train trivial.
  Valvegear Dr Beeching

Location: Norda Fittazroy
As a matter of academic interest, Yarra Trams finished its work on the 11 route exactly on time.
  jfan Chief Train Controller

Another "equipment" failure, this time at Murrumbeena apparently causing most peak hour Westall services to terminate at Caulfield in the afternoon peak, till just after 7:30pm. The subway at Caulfield was packed full of commuters and police were called to manage the crowds.
  AJW Chief Train Controller

Location: Melbourne
I was caught in it.

Thousands coming off the trains from the city, Too few buses, No queues, angry people in 38C heat and the police, metro staff and the rest not really helping.
I often wonder what they do...
Trains fail some times and buses are called, but they appear to have no plans, no order, no one seems to know what to do or how to react.  Seemingly no one is in charge.
Here is some free advice:
  • Organize a dry trial exercise (ie no buses or passengers, but talk through scenarios - ie no trains, but only 2 buses - send them stopping all stations; no trains and 5 buses - send some express, and others stop all stations; lots of buses - have multiple queues  for multiple destinations etc.  
  • Have a plan for each station where trains can terminate - like Caulfield; Westall, Dandenong etc.
  • Have PA systems and signage to let passengers know what is happening - and where to go
  • Have buses spread along available street frontages to enable multiple queues and some order.
  • Fill and empty quickly and go.  Open all doors.  Don't stand around talking to drivers  for 2 - 3 mins after bus is full.
  • When some "ill at ease" passenger gets aggressive and questions staff - don't get aggressive back and threatening - this never reduces tension and leads to good outcomes.


I could go on, but I would bet many regular passengers could give as good or better advice.  I doubt many of the staff at Caulfield
last night could, but perhaps they have never been debriefed in a post incident review or some sort of effort to learn from the bad mistakes that are made regularly.

I was lucky:  I was there for 75 mins before my wife was able to drive there to get me.

....and still can find no reason for the fault - was it high temperature affecting Skyrail?  Was it the wind blowing some badly fitted trim in a Skyrail station? Who knows.  It seems the Metro trains will not tell us.


Not happy
  TheMeddlingMonk Deputy Commissioner

Location: The Time Vortex near Melbourne, Australia
Tragedy at Armadale early this afternoon as someone was hit by a train. To Metro's credit, they quickly rerouted all traffic through the northern pair of tracks and closed the station, causing only a 15-20 minute disruption. However, at Southern Cross (where I was), nobody knew what was happening and there was only one announcement that I heard (when the trains were first cancelled) stating that there were no trains on platform 12. Had to check the Metro website for updates (which were quite prompt). Within about 15 minutes the displays had changed back to showing trains running again. I think SCS could do better to notify passengers of what's happening and where to go when a line is disrupted like that.
  712M Chief Commissioner

Another huge occupation has been announced for the first two weeks of January for Metro Tunnel/HCMT works which will see no trains at all running through South Yarra. Buses to replace trains between Flinders Street and Westall/Moorabbin/Elsternwick during this time.

https://www.ptv.vic.gov.au/news-and-events/news/construction-blitz-across-roads-and-public-transport-2/
  712M Chief Commissioner

No trains running this week on the inner sections of the Pakenham, Cranbourne, Frankston and Sandringham lines. Simultaneously Metro decided to run a reduced summer timetable at the same time on the Belgrave, Lilydale and Glen Waverley lines, where some of the affected lines are feeding replacement buses into, with reported gaps of up to 30 minutes for packed trains at Burnely and East Malvern, as well as at Richmond where there there are only a small number of City Loop services available.  Where's the forward planning?
  TheMeddlingMonk Deputy Commissioner

Location: The Time Vortex near Melbourne, Australia
No trains running this week on the inner sections of the Pakenham, Cranbourne, Frankston and Sandringham lines. Simultaneously Metro decided to run a reduced summer timetable at the same time on the Belgrave, Lilydale and Glen Waverley lines, where some of the affected lines are feeding replacement buses into, with reported gaps of up to 30 minutes for packed trains at Burnely and East Malvern, as well as at Richmond where there there are only a small number of City Loop services available.  Where's the forward planning?
712M
Forward planning? What's that?
  Valvegear Dr Beeching

Location: Norda Fittazroy
Forward planning? What's that?
"TheMeddlingMonk"
A relatively modern, tautological, meaningless buzz phrase. What other sort of planning could there possibly be? You can't plan for the past.
  kitchgp Chief Commissioner

Coordinated planning.
  TheMeddlingMonk Deputy Commissioner

Location: The Time Vortex near Melbourne, Australia
I get the impression my sense of humour hasn't quite translated to the forum very well...
  kitchgp Chief Commissioner

When it's back up, the Sandringham line has 10 min day off-peak frequency, instead of the usual 15 min weekday or 20 min weekend, for the duration.
  Valvegear Dr Beeching

Location: Norda Fittazroy
I get the impression my sense of humour hasn't quite translated to the forum very well...
"TheMeddlingMonk"
Don't worry; I took your point, but pedantry won over humour. Asking Metro to explain the meaning of planning for exigencies is like asking Jacinta Allen to explain quantum physics, or Dan Andrews to teach ballet.
  TOQ-1 Deputy Commissioner

Location: Power Trainger
Forward planning? What's that?
A relatively modern, tautological, meaningless buzz phrase. What other sort of planning could there possibly be? You can't plan for the past.
Valvegear
In education, we actually talk about 'backwards planning' which is looking at the outcomes you want, and designing a program of learning from there. (If we need to write an essay at the end of semester, we need to phrase arguments here, talk about paragraphs here, and so on).

Forward planning would be doing it the other way - what do we have now, what do we need to do next. The end goal would be undefined, or inconsequential, the only thing needed is improvement or some form of progress.
  Valvegear Dr Beeching

Location: Norda Fittazroy
In education, we actually talk about 'backwards planning' which is looking at the outcomes you want, and designing a program of learning from there. (If we need to write an essay at the end of semester, we need to phrase arguments here, talk about paragraphs here, and so on).

Forward planning would be doing it the other way - what do we have now, what do we need to do next. The end goal would be undefined, or inconsequential, the only thing needed is improvement or some form of progress.
"TOQ-1"
What bureaucratic imbecile dreamed all that up? It deserves the Gobbeldegook Award which it would win hands down.
Planning is what you do for the future. It is determining what you are going to do and how you are going to do it. Whether your "end goal" is known or not, you are still planning for the future because, I repeat, it is impossible to plan for the past. Your planning system could be called anything, but it is still for the future. "Backwards planning" - another fine example of terminology invented by someone without enough constructive work to do.
  michaelgm Chief Commissioner

In education, we actually talk about 'backwards planning' which is looking at the outcomes you want, and designing a program of learning from there. (If we need to write an essay at the end of semester, we need to phrase arguments here, talk about paragraphs here, and so on).

Forward planning would be doing it the other way - what do we have now, what do we need to do next. The end goal would be undefined, or inconsequential, the only thing needed is improvement or some form of progress.
What bureaucratic imbecile dreamed all that up? It deserves the Gobbeldegook Award which it would win hands down.
Planning is what you do for the future. It is determining what you are going to do and how you are going to do it. Whether your "end goal" is known or not, you are still planning for the future because, I repeat, it is impossible to plan for the past. Your planning system could be called anything, but it is still for the future. "Backwards planning" - another fine example of terminology invented by someone without enough constructive work to do.
Valvegear
That someone without enough constructive work to do is, meeting or exceeding KPI's(key performance indicators) going forward and being promoted as I type.

Sponsored advertisement

Display from: