Network issues causing load times to extend

 
  bevans Site Admin

Location: Melbourne, Australia
We are seeing intermittent network congestion into our centre during the afternoon which is causing page load and service loading issues. We will continue to monitor.

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  bevans Site Admin

Location: Melbourne, Australia
Fixed overnight.
  Graham4405 Minister for Railways

Location: Dalby Qld
Fixed overnight.
"bevans"
No it's not. Pages still taking forever to load here.
Edit: Or getting the outage page, or
504 Gateway Time-out
nginx
  bevans Site Admin

Location: Melbourne, Australia
Yes I am noticing this.  press F5 as it comes and goes.  Looking at this in detail presently.

Sorry about the issue.
  Galron Chief Commissioner

Location: Werribee, Vic
I take it that moving to an AWS or Azure hosted environment for the servers is cost prohibitive for Railpage? lots of advantages for sure if its afordable. Some of the performance and ddos attack issues that have been problems in the past would largely go away then.
  bevans Site Admin

Location: Melbourne, Australia
Hi Galron yes i am very familiar with AWS but the costs are too high when you consider the traffic.  I last looked prior to investing in more HP equipment but ironically it is not the network but code issues which are causing PHP-FPM to slow and max out.  I will try and contact Michael today.  The environment (other than a switch issue in January and March) has been very stable.  

We really MGH back to do some work on the site to fix a small number of issues.  Paul did a good job on the PHP session code and the has in my view been quite stable.

The issue now I believe is a call to somewhere from the code which is taking a long time to processes and thence the PHP resources are being tied up.
  DCook Chief Train Controller

Location: The standard state
The site is still slower than usual but is much quicker than it was yesterday
  ngarner Assistant Commissioner

Location: Seville
Well, either someone's fixed the php problem or internet traffic is virtually non-existent this morning as, unlike the last few days, I can visit a forum and then return to the main page again repeatedly without getting the "server over loaded' messages.
Maybe they finally 'turned it off and then on again' - always a good one to try as any IT person will tell you.

Neil

Ironically, after typing this I then got locked out for the rest of the day; so nothing had actually improved
  Graham4405 Minister for Railways

Location: Dalby Qld
Well, either someone's fixed the php problem or internet traffic is virtually non-existent this morning as, unlike the last few days, I can visit a forum and then return to the main page again repeatedly without getting the "server over loaded' messages.
Maybe they finally 'turned it off and then on again' - always a good one to try as any IT person will tell you.

Neil
"ngarner"
Speed is improved, but functionality seems reduced. Actually seems I'm experiencing the same  symptoms as @don_dunstan.
  bevans Site Admin

Location: Melbourne, Australia
We really need a developer who is community minded.  Anyone know one?
  Dangersdan707 Chief Commissioner

Location: On a Thing with Internet
I'm having an issue whenever I click on 'New forum posts' I get redirected to an outage page. Also the thread edit options menu has disappeared.
  bevans Site Admin

Location: Melbourne, Australia
I'm having an issue whenever I click on 'New forum posts' I get redirected to an outage page. Also the thread edit options menu has disappeared.
Dangersdan707

There is a code issue causing a lot of calls within PHP-FPM to clock or take a lot longer to load/process.  It could very well be a code issue.  A call to an external site or to a a function is slow to return and this causes resource issues with PHP5.

We as a group need to bite the bullet and get a coder onboard.

I am going to look seriously into a company in India who can manage and further develop the site forming a user committee to assist and plan out the new features. We should be able to get a developer on this full time for around 1500 AUD per month.
  Fatty Deputy Commissioner

Location: Melbourne
I am going to look seriously into a company in India who can manage and further develop the site forming a user committee to assist and plan out the new features. We should be able to get a developer on this full time for around 1500 AUD per month.
bevans
How about trying for a local developer first? I'm sure there's plenty looking for work at the moment.
  bevans Site Admin

Location: Melbourne, Australia
That is sure but how to find one?

It is running better after increasing the number of PHP sessions available to the web server but the front page is the key and seems load slower at times.
  Graham4405 Minister for Railways

Location: Dalby Qld
That is sure but how to find one?
"bevans"
Perhaps @Fatty was volunteering? Wink

It is running better after increasing the number of PHP sessions available to the web server but the front page is the key and seems load slower at times.
"bevans"
I really don't understand how a site that had been until recently performing quite well can suddenly grind to a halt due to "code issues"...
  railblogger Chief Commissioner

Location: At the back of the train, quitely doing exactly what you'd expect.
That is sure but how to find one?
Perhaps @Fatty was volunteering? Wink

It is running better after increasing the number of PHP sessions available to the web server but the front page is the key and seems load slower at times.
I really don't understand how a site that had been until recently performing quite well can suddenly grind to a halt due to "code issues"...
Graham4405
If the code is changed slightly, even if it is a single word, it can break the site.
  Graham4405 Minister for Railways

Location: Dalby Qld
If the code is changed slightly, even if it is a single word, it can break the site.
"railblogger"

Yes, I do understand that. But there have been no developers working on the site recently, so how would the code get changed? This was implied in my question. Hackers?
  Galron Chief Commissioner

Location: Werribee, Vic
I am going to look seriously into a company in India who can manage and further develop the site forming a user committee to assist and plan out the new features. We should be able to get a developer on this full time for around 1500 AUD per month.
How about trying for a local developer first? I'm sure there's plenty looking for work at the moment.
Fatty
For A$1500 you would get about at most 3 days work out of a local dev, maybe. No way you would get one to the standard needed here for less that $60/Hour on contract, double that if you went through an agency. Railpage is big enough 2-3 Dev's could work on it easily 5 days a week. Issue then is cost, and I'm sure Brian and any others that are the "owners" of the site are not made of money, and are probably flat out paying for what it's costing them as it is. There's a reason Indian IT companies do so well - cheep labor.
  Fatty Deputy Commissioner

Location: Melbourne
I am going to look seriously into a company in India who can manage and further develop the site forming a user committee to assist and plan out the new features. We should be able to get a developer on this full time for around 1500 AUD per month.
How about trying for a local developer first? I'm sure there's plenty looking for work at the moment.
For A$1500 you would get about at most 3 days work out of a local dev, maybe. No way you would get one to the standard needed here for less that $60/Hour on contract, double that if you went through an agency. Railpage is big enough 2-3 Dev's could work on it easily 5 days a week. Issue then is cost, and I'm sure Brian and any others that are the "owners" of the site are not made of money, and are probably flat out paying for what it's costing them as it is. There's a reason Indian IT companies do so well - cheep labor.
Galron
Yes, I'm well aware that we get paid more in Australia.
  DCook Chief Train Controller

Location: The standard state
I have noticed that since the site started to have problems some features have stopped working

All options but regular text in the quick reply section and edit post section removed
Notifications on the page are not working, email notifications still work
Main page is down requiring access through a forum or similar section
The ability to like, disagree, agree and all other options is not working in any way
  justapassenger Minister for Railways

All options but regular text in the quick reply section and edit post section removed
...
The ability to like, disagree, agree and all other options is not working in any way
Somebody
I just managed to do a formatted post (adding a quote and some bold text) and disagree with your post.

Suggest you clear cache, clear cookies and log in again.
  bevans Site Admin

Location: Melbourne, Australia
Until we can get a fix in post easter I have php5 restarting at 17 mins past the hour. every hour.  You may see unavailable as the php engine is restarting if so then please just hot F5.

I also think the problem could be related to the railcams module.
  8077 Chief Train Controller

Location: Crossing the Rubicon
All very much appreciated bevans we know it can be a hard slog at times.

Have you thought about implementing patreon for a service given many of us would be happy to subscribe to keep the site up and running.  The burden should not fall to a small few rather time to consider sharing the load amongst all of us.
  s3_gunzel Not a gunzel developer

Location: Western Sydney, AU
I take it that moving to an AWS or Azure hosted environment for the servers is cost prohibitive for Railpage?
Galron
AWS goes down more frequently than they would have you believe.

php5
bevans
Oh no. Oh nooooo.
  bevans Site Admin

Location: Melbourne, Australia
I agree with you on AWS.

PHP5 needs to change but not with code changes to RP.

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