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Britain's only publicly run train franchise is outperforming its private competitors in both punctuality and customer satisfaction, putting pressure on the Government to keep it in the public sector
Official punctuality figures show that South Eastern Trains (SET) is well ahead of its two key rivals in southern England, Southern and South West Trains. In the three months from April to June, SET ran 86.5 per cent of trains on time. In the same period last year, Connex achieved 84.2 per cent. Train reliability is also improving rapidly at SET, with the average distance between breakdowns of its Electrostar fleet doubling to 15,000 miles.
Source: The Times
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