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EVEN when they are trying to do the right thing, CityRail seems to get it wrong.
To encourage parents with prams to be careful when getting on and off trains, CityRail arranged to have a message "Pram - Take Care" printed on its tickets.
However a glitch has seen this error instead appear on hundreds of thousands of tickets: "Pram - Take Car".
A cynic might say CityRail has no faith in its system, but officials said yesterday the embarrassing mistake was not intended to encourage parents with prams not to take trains.
"There was a problem with the ticket machines, it has been removed," a spokeswoman said.
And this is not CityRail's only embarrassing mistake recently.
Last week, The Daily Telegraph revealed how suburban commuters on intercity express trains were being fined $100 for getting off at "pick-up-only" stations such as Penrith.
CityRail said "pick-up-only" stations were listed in the timetable.
Users of the website http://www.131500.com.au type in their travel plans and the website details the best train to catch.
Yesterday the website listed the 3.59pm Central to Lithgow as the "fastest, train only" method of getting from Central to Penrith.
But Penrith is "pick- up-only" on the 3.59pm.
CityRail said the website is being amended.
The Daily Telegraph/News Interactive
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