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People caught up in Melbourne's peak hour rail meltdown can make an application to Metro Trains for compensation.
A computer glitch shut down the entire train network about 4pm on Thursday, leaving thousands of passengers stranded.
The fault left people stuck on trains between stations - with some even trapped underground in the City Loop for up to two hours.
Metro Trains said compensation for passengers would be reviewed on a case-by- case basis.
'We urge anyone who was impacted by the delays to please contact us and we will consider their claims individually,' spokesman Marcus Williams said on Thursday night.
Passengers trapped on trains were told not to force the doors open, but video has surfaced on Twitter showing passengers jumping out of a carriage and onto the tracks.
Services resumed shortly after 5.30pm, but by that time, platforms were clogged with a sea of angry commuters who were confused by the chaos.
Many disgruntled passengers took to social media to vent about their horror trip home - many suggesting free travel on Friday to make up for it.
There were delays across the network for much of the night as Metro struggled to get services back to normal.
VicRoads also issued a warning that boom gates would be down for long periods due to the sudden influx in trains.
The peak hour debacle also affected Melbourne's tram networks, with Yarra Trams saying 'high demand' was contributing to major delays.
Uber prices skyrocketed at the height of the chaos, with a five-minute trip - which could usually cost about $8 to $10 - shooting up to about $43.
The computer issue has now been fixed and Metro has apologised and promised a full investigation.
This article first appeared on www.skynews.com.au
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