Public Transport Victoria forum hears call for more Maryborough train services
State Government Commits to Developing Rail Infrastructure for Victoria
Horsham residents to be quizzed about future use of dormant rail corridor land
No choppers here: Malcolm Turnbull takes the train to Geelong
Opposition Leader Matthew Guy backs Melbourne Airport rail link
Jail time for train threats to Vline Staff
Premier Daniel Andrews hears efforts to address Central Goldfields disadvantage, push for more Maryborough trains
The Inland Rail Link Melbourne to Brisbane a Similar Case as the RAA's Bendigo - Geelong Rail Link
North-West Rail Alliance urges more council support amid push for return of Mildura passenger rail
Grampians Rail Trail: Shire calls for community to step up and manage facility
A CATASTROPHIC computer failure that halted Melbourne’s train network for more than an hour will cost Metro Trains more than $600,000 in customer compensation.
The city’s train system ground to a halt during peak hour on July 13, leaving tens of thousands of commuters stranded.
Operator Metro Trains is still investigating the cause of the fault.
Public Transport Victoria chief executive Jereon Weimar said Metro has agreed to refund 175,000 passengers who touched on between 3 and 7pm for the cost of their two-hour fare.
The total refund bill is about $627,000.
Whether Metro Trains faces a further penalty from PTV for the shutdown depends on Metro’s operational performance regimen to be determined at the end of this month.
This is a detailed model that gives weighting to services based on the number of people expected to use them, which means if Metro cancels or delays a popular peak service, they suffer greater consequences than a service with low patronage.
This article first appeared on www.heraldsun.com.au
About this website
Railpage version 3.10.0.0037
All logos and trademarks in this site are property of their respective owner. The comments are property of their posters, all the rest is © 2003-2020 Interactive Omnimedia Pty Ltd.
You can syndicate our news using one of the RSS feeds.