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CRANBOURNE and Pakenham trains could become more reliable and punctual after the State Government brought in tough new performance targets for Metro Trains and Yarra Trams.
The changes, part of a $7 billion, seven-year contract, will see a crack down on station skipping, graffiti and dirty trams, trains and stations.
Trains are now expected to be punctual 92 per cent of the time, compared to 88 per cent of the time under the old deal.
Scheduled trains should now run 98.5 per cent of the time, compared to 98 per cent of the time before.
According to PTV statistics from the last two and a half years, the Cranbourne and Pakenham lines would both fail dismally under the new requirements if no changes were made.
In Cranbourne, 98.5 per cent of trains were delivered in 11 of the 32 months since January 2015 and delivery was on target in just four months in that time on the Pakenham line.
Peak time trains were on punctual for two of the 32 months on the Cranbourne line and four months on the Pakenham line, with September 2015 being the last month when 92 per cent of Pakenham trains ran on time.
Public Transport Minister Jacinta Allen said the government had listened to passengers who said they wanted cleaner trains and stations, more reliable services and less graffiti and vandalism.
“We’ve listened to passengers, staff and unions so that these new contracts hold Metro Trains and (Yarra Trams) to account in delivering increased maintenance, better services and real time information,” she said.
Metro can now be fined up to $1.25 million — increased from $1 million — a month for poor performance and Yarra Trams up to $500,00.
Money raised from fines would be used to pay for passengers refunds.
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