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A mother watched in horror as the doors of a Melbourne peak-hour train closed, separating her from her baby and heading for the next station – while she was left on the platform.
Metro Trains Melbourne has confirmed the ordeal at Southern Cross Station, which began when mother and baby were trying to board a Lilydale-bound train at 5.30pm on Friday.
The mother spent five terrifying minutes separated from her child, as the baby travelled to Flagstaff.
Metro Trains said CCTV footage showed everyone waiting on the platform was able to board the train and the platform was clear before the doors were closed.
But it has not yet explained how mother and baby became separated, nor has it confirmed reports of the train doors first closing on the pram, or the mother's arm.
Concerned commuters inside the train managed to alert the driver, who stopped the train,but then had to continue to Flagstaff station because it was too unsafe to open the doors when some carriages were not beside a platform.
The driver assured passengers over the speakers that the family would be reunited at the next station, Metro Trains said.
The Southern Cross Station manager travelled with the mother on the next train to Flagstaff, where she and her baby were reunited.
This article first appeared on www.theage.com.au
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