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ScotRail has announced that rural stations across Scotland have been fitted with new customer information screens.
The new screens are part of a £675,000 investment.
LED display screens have been installed at 36 rural railway stations, meaning every station in Scotland, with the excepton of Dunrobin Castle, now has real-time, visual, train information.
The modern screens provide customers with information on the next trains, number of carriages, estimated time of arrival and any special notices such as engineering works.
It also means passengers with hearing impairments now have visual access to live train running at many unstaffed stations.
The new displays are part of ongoing investment to improve Scotland’s Railway, and were funded through Network Rail’s Control Period 5 Scottish Network Improvement Fund.
ScotRail is currently looking at plans to introduce CIS at Dunrobin Castle.
CIS has been installed at the following stations:
What did the officials say?
ScotRail Customer Information Delivery Manager Stewart Craig said:
“We’re working hard to improve stations across Scotland’s Railway, and customer information is a huge part of that.
“The roll-out of LED display screens at rural railway stations makes it easier for customers to access live travel information, which will help support tourism in the area.”
Transport Scotland Head of Rail Franchise Management Andrew Mackie said:
“Enhancing the customer experience at railway stations is vital. The roll out of the new screens will ensure live information is available and will help provide much improved connectivity at rural stations.
“These LED screens will also support a sustainable railway and contribute to reducing the carbon footprint of operating our stations.”
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