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The Transport Department is investigating why a tram passenger was fined when he was unable to validate his ticket.
Muru Gappan was fined $172 when two machines on a Glen Huntly tram failed to accept his ticket, despite the fact there were still three trips on it.
He says ticket inspectors did not exercise any discretion and told him he was required to purchase another ticket.
Mr Gappan said passengers should not be expected to pay twice.
"I was not happy at all when I was told to ask other passengers for coins to buy another ticket," he said.
"[They] expect me to beg when I already have a ticket and notes in my wallet."
Mr Gappan says Metlink is unwilling to overturn the fine.
"Metlink has given me a written response to say that I should endeavour to purchase a ticket and [if] for whatever reason I am unable to do so, I should exit the tram at the most earliest convenience," he said.
The Premier, John Brumby says common sense should prevail.
"You can't ever beat the common sense test. It would appear the common sense test was not applied in this case, but as I have said the Department is investigating the issue," he said.
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