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The delay-plagued Cranbourne-Pakenham line suffered a signal fault every four days on average last year — and furious commuters have had enough.
Now the Public Transport Users Association has backed angry customers and called for urgent upgrades to signalling systems.
Questioned by the Leader after complaints from many commuters, Metro revealed 90 faults on the railway line, between Flinders Street and Cranbourne stations, in 2018.
That comes weeks after we reported just 86.5 per cent of Cranbourne line trains arrived on time in 2018, and only 85.3 per cent so far this year, against a network-wide average of 98.5 per cent.
Commuter Deshinie De Zilwa said signal faults dragged out an already very long commute.
“It takes over an hour to get to the city and with delays and cancellations, it exceeds this. It’s become worse over the years — it’s painful,” Mr De Zilwa said.
Working mum Teri Simpson said trains cancellations were “absolutely shocking”.
“Delays, excuses after excuses probably about two to three times a week. I have decided to move house when my son finishes his last year at school for this reason,” Ms Simpson said.
Jade Ni Linn said the delays were forcing her to drive to work, splashing hundreds of dollars on tolls and parking.
This article first appeared on www.heraldsun.com.au
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