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The Bengaluru Metropolitan Transport Corporation (BMTC) will hire a private management consultant to change its bus services and will take some reforms such as strategic reforms in institutional, operations and management and financial performance.
Recently the BMTC had invited a request for proposal (RfP) to appoint a transport management consultant in a public transport utility.
In 2013 the BMTC appointed a consultant from pricewatercoopers (PwC) for the same purpose but this time it has given a chance to a private management company for its operations.
The firm has an expertise in ITS, Bus operations. BMTC senior officer in an interview said that they are planning for vision 2030 as well a business plan for corporations.
The corporation will add few things in the upcoming plan such as to maintain a new set of electronic ticketing machines (ETMs) capable of collecting fare through digital wallets or debit/credit card and is also looking for global positioning systems (GPS) for its nearly 6,500 buses.
BMTC managing director NV Prasad told in an interview that they are planning a separate bid which will be floated for developing a mobile application and to run the in-house call centre facility. The BMTC is in search of a project management consultant to revamp its IT initiatives.
About three years ago, it had entered into a five-year contract with Trimax IT Infrastructure and Services to implement its IT plan. They introduced services such as ETMs, GPS and a mobile application but it got into a financial crisis and abandoned the project midway.
A senior official said that the BMTC has not paid Trimax for six months. Most of the ETMs need to be repaired but that’s not happening on time. Not all buses are being tracked either.
On many routes, conductors are using manual ticketing processes while collecting fares as there is a shortage of ETMs.
“There are about 250 buses in our depot but we are given only 50 ETMs. Manual ticketing is not good for the BMTC as there is a high chance of pilferage,” an BMTC official official said. About 10,000 ETMs were given by the vendor on lease basis, but there are now more advanced ETMs that are far cheaper.
The post BMTC to hire a private transport management consultant appeared first on Urban Transport News.
This article first appeared on urbantransportnews.com
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