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Melbourne is experiencing commuter chaos after all of its railway lines were suspended due to a computer fault.
Metro Trains advised that people should seek alternative transport after the fault caused trains across the network to grind to a halt.
Services began to resume about 5.15pm however the system remains in disarray, with long delays expected for the evening journey home.
"Major delays are expected as we restore the timetable, please listen for announcements or defer travel where possible," Metro Trains said in a tweet.
Commuters inside trains were told not to force the doors open as they were stuck on board for almost an hour.
There have also been reports of boom gates being stuck down in some areas, including Murrumbeena and Fairfield.
Southern Cross station is bursting with commuters trying to find a way home.
Many were on their phones contacting family members, while dozens jumped onto trams or into taxis.
All Metro trains were stopped due to a computer fault. Photo: Tim YoungJulie, who works in a marketing agency in the city, said she arrived at the station at 4:30pm, when she heard the announcement that she would have to wait 45 minutes before she could start to head home.
"It's a bit frustrating ... I haven't encountered a delay like this before.
Waiting is the only option for many. Photo: Timna Jacks"There have been no recent updates on how much longer the delay will be.
"I'm just going to have to wait, there is no other way of me getting home. I live in Sanctuary Lakes, the only way to get home is via car or the train – the Werribee line."
Uber users are currently being hit with surcharges of 3.5x to travel from Southern Cross, which translates to an estimated $50 fare to cross the city.
Yarra Trams also tweeted that it was experiencing delays due to high demand caused by the train glitch. V/Line trains are also affected.
Another commuter, Monique Elliott, who lives in Sunbury, is worried that she won't get home in time to pick up her kids from daycare at 6:30pm.
She wasn't able to find a taxi and an Uber trip would have cost her $212 – more than double the amount she usually pays to get home.
"I have been waiting an hour ... this is really bad ... why is it broken and why can't it be fixed quicker?"
Metro Trains spokeswoman Marcus Williams said a computer system error emerged at about 4pm, causing all trains across the network to be brought to a standstill. The system was brought back online shortly after 5pm, he said.
This article first appeared on www.theage.com.au
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