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A WIDESPREAD outage on Go Card readers on buses and ferries across the southeast has seen commuters travel for free all day long.
“A system issue has resulted in problems with go card readers on ferries and buses across southeast Queensland,” a Translink spokesman said.
“TransLink is working with technology partner Cubic to fix the problem, including the rollback to an earlier version of the software.
“Unfortunately the issue is continuing and is likely to impact bus and ferry services during the afternoon peak commute.
“Resolving this issue is Cubic’s top priority and they have allocated a team of technicians, who are working to fix this issue as quickly as possible.
“Customers will not be adversely impacted and will be able to travel for free until the issue is resolved.
“Trains and trams have not been affected by the outage.”
Go card device readers on buses and ferries are currently unavailable.Please call 13 12 30 for any go card related concerns or enquiries. https://t.co/K2LtKmO0sW #TLAlert
— TransLink (@TransLinkSEQ) September 3, 2018
It is not known when the issue will be resolved.
This article first appeared on www.news.com.au
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