Trains ordered for Busan metro Line 1
CRRC to supply Noida metro trains
Jakarta – Bandung DBOM concession agreed
Myanma Railways orders Indian locomotives
DBK-Leasing completes Ijara wagon deal
Bangkok railway engineering education agreement signed
Singapore sovereign wealth fund takes stake in Railpool
Bangkok monorail lines approved
Contactless ticketing to be tested in Singapore
Indian Railways introduces a new OTP based refund system for tickets booked through authorized railway ticketing agents. This is aimed to bring in a transparent and customer-friendly refund system for reserved e-tickets that are canceled or which are fully waitlisted dropped tickets. This new system will be implemented by Indian Railways PSU, Indian Railway Catering & Tourism Corporation Limited (IRCTC).
The OTP (One time Password) will be received as SMS on the registered mobile number of the passenger (provided by the customer/passenger to the agent at the time of booking). The customer/passenger will be required to share the OTP with the agent who booked the ticket, for getting the refund amount.
Through this user-friendly facility, the passenger will come to know about the exact refund amount received by the agent on his behalf against canceled tickets or fully waitlisted dropped tickets.
This article first appeared on www.metrorailnews.in
About this website
Railpage version 3.10.0.0037
All logos and trademarks in this site are property of their respective owner. The comments are property of their posters, all the rest is © 2003-2020 Interactive Omnimedia Pty Ltd.
You can syndicate our news using one of the RSS feeds.