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Your new Jolimont/MCG tram stop
The personal email addresses of nearly 100 people have been exposed by Yarra Trams in yet another data breach involving Victorian commuters.
In an email from a Yarra Trams officer to 91 commuters rejecting their compensation requests on Friday, the private email addresses of each of the commuters was exposed.
The email was sent about 3pm and was followed up by another message 15 minutes later, in which the company attempted to recall the email but instead sent another note exposing the list of private addresses.
One commuter, who requested to be known only as John, said he was furious that his private details had been exposed against his will.
"I'm very disappointed that Yarra Trams was releasing my personal information," John said.
Some commuters were entitled to claim a free trip after Yarra Trams failed to deliver enough of its scheduled services in December last year.
Any tram passenger with a myki pass for 28 days or more and who touched on at least 10 times in December was eligible for compensation.
However, 91 of the commuters who applied for compensation were found to be ineligible.
Public Transport Users Association spokesman Daniel Bowen said transport operators must "take the utmost care with private data such as email addresses".
"This breach shows they need to review their procedures and staff training to ensure a similar mistake does not happen again.
This article first appeared on www.theage.com.au
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