I am seeking the wisdom and experience from members here who are more learned than me;
I am wanting to book train tickets through Amtrak.com for an upcoming trip to America.
The current online booking process is 5 steps (webpages/screens) long.
(step 1-select desired train, 2-add ons, 3-traveler info, 4-payment, 5-confirmation)
Throughout these steps and for every other webpage I visit through Amtrak.com, my web browser's address bar show the 'lock' icon representing that the particular webpage has a secure, encrypted connection.
During the booking process, I reach the 'payment' section/screen.
For this webpage, the 'lock' icon changes to show that the page is not a secure connection.
Upon investigating the issue by looking through the 'site information', the certificate is listed as valid and the web address still starts with https://
The issue seems to be that this particular webpage does not have encryption (or at least is not fully encrypted?)
This non-secure connection occurs on all 4 different web browsers I have tried.
I have also used 3 different computers - all with the same result.
My questions are:
1) Being a railway forum I would like to think that some members here have purchased Amtrak tickets online in the past. What was your experience like with regards to the booking process?
2) I would think Amtrak is aware of this 'issue'. Is having a non encrypted webpage a deliberate move?
3) Is ok to provide my credit card details on this 'not fully secure' webpage to make my booking, or that not advisable?
4) Generally speaking, are non encrypted websites safe to browse or should they be avoided at all times?
I will be ringing Amtrak directly to speak with them about this matter, however I thought I would ask here first in the hope of becoming a little more educated prior to making the phone call.
I believe there is the option of booking Amtrak tickets via their App.
I will consider this option, however as a troglodyte I am a little skeptical putting my credit card details into a mobile phone to make purchases. Perhaps I need to "get with the times".