For our transport system to work properly, bus drivers need to seriously change their attitude

 
  Turbo Thomas Assistant Commissioner

Location: Melbourne
They have tried there best to coordinate our transport system. Logically when a bus service originates from a train station it usually gets scheduled to depart around five minutes after a train from the city arrives.
The problem starts when the train is around five minutes late due to wheel chairs and that sought of thing. The bus driver sees the train arriving at the platform and then looks at his watch and decides it time to depart, knowing darn well that there is a whole heap of passengers, wanting to catch his bus, desperately racing towards the bus stop. These passengers will then have to wait up to an hour for the next bus. For the bus driver, because he has hardly any passengers, he gets to the next timing point early and has to sit there and wait for five minutes. The passengers get really angry when they see the bus teasingly driving off into the distance, the angry passengers then decide "stuff it, next time I'm using the car".
The suburban bus drivers are the only ones that do this. V/Line bus drivers at the country stations will always wait for a V/Line train no matter how late it is. The shuttle trains from Camberwell to Alamien or Newport to Williamstown will wait up to 10 minutes if the train from the city is late. The Stony Point train does the same at Frankston, in fact the Stony Point train will even wait at Stony Point if the ferry from Cowes is late.
Someone needs to talk a bit of sense into these bus drivers.

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  The Vinelander Minister for Railways

Location: Ballan, Victoria on the Ballarat RFR Line
The Person to talk some 'sense into these bus drivers' is the head of the depot and if that doesn't work...and of course it should...perhaps some heavies from PTV under the direction of Minister Horne.

But the best thing to start off this rectification to the bus drivers behaviour is for pax to contact the bus company OR better still their local MP to get things rolling.

However most pax are apathetic and can't be bothered, so perpetuating the behaviour of the bus drivers.

For the most part, I'm NOT a bus user, therefore no complaints from me...however if I was... Smile

Mike.
  tazzer96 Chief Commissioner

Alot of the issuew of this comes down to on time running stats.
  Heihachi_73 Chief Commissioner

Location: Terminating at Ringwood
You can say that again.

The 75 tram is supposed to "meet" the Knox Transit Link bus at Vermont South. You can almost guarantee there will be a 30 minute wait in the early hours of the morning, with the bus long gone, even if you are the only person on the tram and went express all the way ("express" being about 20 km/h because of the archaic time points forced on our trams with the assumption that the tram is still going to be a clapped out W2, stopping at every single tram stop every 100 metres, and copping every single red light and every right-turning car parked on the tracks). And even if you do manage to catch the bus, the 901 SmartBus towards Ringwood (Melbourne Airport) doesn't meet up with it either; it is actually scheduled to depart the exact same minute the Knox bus arrives.

Same when going the opposite way. The first down Lilydale from the city arrives at Ringwood at 5:43. The 901 to Frankston departs Ringwood at 5:42. Of course it does, if anything it was deliberately designed to do just that for some good old bus-train rivalry.

When a down Lilydale arrives at Croydon, the 737 bus is usually 20 to 40 minutes away. Getting back to Croydon station by bus, you are almost guaranteed to see the tail end of the Flinders Street train heading up the hill towards Ringwood East for a half an hour wait (because Lilydale line), but if you are lucky, the 670 and/or 380 just might beat the next train to Ringwood if it doesn't sit around for fifteen minutes doing absolutely nothing - of course, the 380 being a typical Melbourne bus, on the weekend it runs hourly and finishes at around 6PM, stuff the 9PM finish that all Melbourne buses are supposed to abide by.

As I mentioned elsewhere, imagine the uproar if Metro and Yarra Trams both suddenly decided to finish all services between 6 and 9PM as a cost-cutting measure. Yet, buses are basically allowed to work post office hours with no proper rules (case in point, TeleBus, originally designed to serve the extremities of suburban Melbourne on the fringe of regional Victoria, yet run in the largely-populated suburbs of Rowville, Croydon and Mooroolbark instead, the latter of which has been dying to have a proper 7-day bus service for decades), right down to having completely optional weekends and public holidays. And you can bet that there would be large scale bus strikes if the government dared to force suburban buses to run until midnight to meet the trams and trains which have been doing so since forever. Show me a suburban electric train in Melbourne that runs hourly from 8AM to 6PM five or six days a week in Zone 1. The 285 is just one example, not in the bush or greenfield areas, but in busy Camberwell and Doncaster. During the week, it starts at 6AM like any other normal bus, yet finishes at the laughable time of 5:48PM (ex Doncaster P&R). On Saturdays (and Saturday-based public holiday timetables which of course don't include Easter or Christmas), it starts at 8:14AM and runs hourly until 6:14PM. As you might have already guessed, it does not run at all on Sundays.

Edit: I have no complaints about the drivers themselves. There have been too many times where the last 742 for the night has saved my asre by letting me sprint off the bus at Heatherdale, top up the myki (because the machine on the bus was either turned off or not working), and race back to the bus (now 1 minute late) so I wouldn't have a negative balance at Vermont South, which inexplicably lacks a myki top-up machine along the entirety of the tram route (unlike Box Hill for example which has one at the 109 terminus plus the four at the station) until you reach the city. It's a bit hard to top up at 9:30PM when the pharmacy hidden inside the shopping centre is long closed. I wonder if that was a deliberate choice by the government too to get extra revenue through fines? Selecting newsagents and pharmacies which usually close any time between 5 and 9PM, to have myki top-up machines, but of course no provision for the several hundred major 24/7 servos (e.g. Coles Express, Woolworths, Shell, Caltex, BP) to top up myki cards; only 7-Eleven has that privilege.
  trainbrain Chief Commissioner

take your gripes up with the state Gov, glad I drive Charter Coaches.
  kitchgp Chief Commissioner

It’s not the ‘attitude’ of the drivers. They are instructed to maintain the timetable. In some cases the bus needs to be on time to meet its obligations elsewhere. Timetabling itself is definitely not the fault of the drivers. You need to look higher up.
  The Vinelander Minister for Railways

Location: Ballan, Victoria on the Ballarat RFR Line
It’s not the ‘attitude’ of the drivers. They are instructed to maintain the timetable. In some cases the bus needs to be on time to meet its obligations elsewhere. Timetabling itself is definitely not the fault of the drivers. You need to look higher up.
kitchgp

However as mentioned in the original post, in Italics.

For the bus driver, because he has hardly any passengers, he gets to the next timing point early and has to sit there and wait for five minutes. The passengers get really angry when they see the bus teasingly driving off into the distance, the angry passengers then decide "stuff it, next time I'm using the car".

Mike.

  kitchgp Chief Commissioner

How does the driver see into the future and know there won't be the delays that that segment of the timetable allows for? If it happens all the time it's a timetabling problem, not the drivers.
  Lad_Porter Chief Commissioner

Location: Yarra Glen
Where the bus is effectively an extension of the train service (such as Lilydale to Healesville or Warburton) then it should not depart until the train arrives and passengers have transferred.  (If the train is late, and the bus is an extension of the service, then the bus must also be late.)  But where the bus just has a stop at a station but is not necessarily a connecting service, that's another story.
  railblogger Chief Commissioner

Location: At the back of the train, quitely doing exactly what you'd expect.
How about running a more frequent service so that the wait period doesn't matter as much?
  trainbrain Chief Commissioner

Where the bus is effectively an extension of the train service (such as Lilydale to Healesville or Warburton) then it should not depart until the train arrives and passengers have transferred.  (If the train is late, and the bus is an extension of the service, then the bus must also be late.)  But where the bus just has a stop at a station but is not necessarily a connecting service, that's another story.
Lad_Porter
Let me pull u up on this one, the Drivers from the Warby and Healesville buses can wait no longer than five minutes after the schedule arrival of the train, after that the PTV has instructed them that they must depart to there destos.
  Valvegear Oliver Bullied, CME

Location: Richmond Vic
I'm afraid that if I were a bus driver expected to keep to a timetable that's exactly what I'd do. I would not be putting my job on the line because trains were late.
  YM-Mundrabilla Minister for Railways

Location: Mundrabilla but I'd rather be in Narvik
KPIs above all and everything.
Common sense is not a KPI.
  kitchgp Chief Commissioner

Travel on public transport anywhere in Australia and you’ll see plenty of examples of train, tram and bus drivers waiting for late-running passengers. Even, in the case of bus drivers, stopping at non-designated stops for elderly passengers. (The driver had just started off, saw the passenger and stopped 20 m down the road. Didn’t see how many potential rear-ends were created by the unexpected stop on a busy road. Might have been his mum.)
  route14 Chief Commissioner

Regarding late arriving passengers, some people seem to take it for granted that public transport vehicles should wait for them.  I remember a (then) young man who was always a late runner at the Collins & Swanston Sts. stop on the down.  He would knock on the front door of the tram repeatedly and essentially rudely.  Drivers knew him well so they would continue the departure.  The passenger would then give a loud bang on the side of tram.
  C2 Junior Train Controller

Boronia the 80s we school kids would jump off the back of the platform. Run across the track to our bus me 737 or you could run to Boronia road stop at entrance to the Mall. Took out a pensioner looking at the bus running. Everyone on the bus saw Gramps fly through the air. Bloody Bus Drivers.
  Lockspike Chief Commissioner

Boronia the 80s we school kids would jump off the back of the platform. Run across the track to our bus me 737 or you could run to Boronia road stop at entrance to the Mall. Took out a pensioner looking at the bus running. Everyone on the bus saw Gramps fly through the air. Bloody Bus Drivers.
C2
Another beautifully crafted post
  trainbrain Chief Commissioner

Boronia the 80s we school kids would jump off the back of the platform. Run across the track to our bus me 737 or you could run to Boronia road stop at entrance to the Mall. Took out a pensioner looking at the bus running. Everyone on the bus saw Gramps fly through the air. Bloody Bus Drivers.
C2
You probably needed a good swift size 13 leaded boot up the backside for doing something like that, if you did that to me I would have punched your lights out. But of course one cannot do that as it would have hurt your precious feelings.
  Valvegear Oliver Bullied, CME

Location: Richmond Vic
Took out a pensioner looking at the bus running. Everyone on the bus saw Gramps fly through the air. Bloody Bus Drivers.
"C2
How screamingly funny. It would even funnier if you later found that the old bloke had a broken hip. Then, imagine if he didn't recover from it - you could have wet yourself laughing. And, of course, it was the bus driver's fault.

I agree with trainbrain; you needed a steel-capped boot up the bum. You're lucky nobody did it because on you it would have caused severe brain damage.
  C2 Junior Train Controller

Nar they were solid back then no meds no fragility no scooters , I picked him up and said many sorrys all while watching the bus.
  justapassenger Minister for Railways

How screamingly funny. …
Valvegear

You probably needed a good swift size 13 leaded boot up the backside …
trainbrain
Don't feed the troll!
  C2 Junior Train Controller

Or don't use violence in accidental situations, and I'm a troll , bullies
  trainbrain Chief Commissioner

Or don't use violence in accidental situations, and I'm a troll , bullies
C2
more like a cry baby that need some tissues.
  justapassenger Minister for Railways

Or don't use violence in accidental situations, and I'm a troll , bullies
more like a cry baby that need some tissues.
trainbrain
Call the waaaaaaambulance!
  Lad_Porter Chief Commissioner

Location: Yarra Glen
Where the bus is effectively an extension of the train service (such as Lilydale to Healesville or Warburton) then it should not depart until the train arrives and passengers have transferred.  (If the train is late, and the bus is an extension of the service, then the bus must also be late.)  But where the bus just has a stop at a station but is not necessarily a connecting service, that's another story.
Let me pull u up on this one, the Drivers from the Warby and Healesville buses can wait no longer than five minutes after the schedule arrival of the train, after that the PTV has instructed them that they must depart to there destos.
trainbrain
I don't doubt that that's the case, but notice I said "should not depart ....".    It's not right if a passenger has to incur additional expense, such as a taxi fare, through no fault of their own.

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