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A new excuse was added to the list of reasons for rail delays this week.
London Midland cancelled two rush-hour trains – because the crews were banned from walking.
Ticket conductors were making a 1km (half-mile) journey from Birmingham Snow Hill station to New Street in a taxi when it broke down in a busy tunnel.
They were forbidden from completing the journey by foot – which would have taken ten minutes – because they had ticket machines and the day’s takings on them.
It meant the 17.49 to Hereford and the 17.59 to Great Malvern were cancelled on Tuesday. Hundreds of passengers were delayed and then had to board busy trains later on.
Computer science student Daniel Mander, 19, was stuck down the line at University station and his journey home to Bromsgrove was delayed by 40 minutes. He wrote to London Midland on Twitter: ‘Could you please pass on that it is generally quicker to walk between the two stations!’
Mr Mander, who pays £275 for a three-month rail ticket, told the Birmingham Mail: ‘The two stations are a five-minute walk apart. With the traffic in the city centre I would imagine that it takes longer by taxi.
‘A lot of other commuters are getting extremely fed up of the poor service from London Midland.’
A London Midland spokesman said: ‘We have a responsibility as an employer for our employees’ health and safety.
‘If they got mugged and robbed, people would be asking, “Why did you let them get out and walk?”.’
The train operator apologised to irate customers for the ‘isolated incident’.
This article first appeared on metro.co.uk
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