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Australia's former disability discrimination commissioner Graeme Innes says he had a "frightening experience" on Sydney's light rail system yesterday.
Mr Innes, who is blind, said he boarded the light rail near Wynyard but there were no stop announcements so he pressed two separate emergency buttons five times — but there was no response.
"I was frightened ... I was stranded not knowing where I was, and that's not a situation that any passenger should be in," he said.
Mr Innes has previously won a discrimination battle against RailCorp NSW over its station announcement system.
He has called the latest incident "unacceptable", and is considering lodging a formal complaint.
Light Rail Chief Operations Officer Brian Brennan apologised for the incident.
"We sincerely apologise for Mr Innes' experience travelling on the Sydney Light rail network yesterday," Mr Brennan said in a statement.
"The issue has been identified and technicians are working closely with Transdev and its partners to repair this fault."
This article first appeared on www.abc.net.au
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