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GO Cards are being used almost weekly by police to track down innocent people and "bad guys".
TransLink, which co-ordinates the Go Card system, admit police requested access to its Go Card system 46 times last financial year.
"Most of those have been for missing persons," TransLink spokesman Andrew Berkman told The Courier-Mail.
"There's been one or two serious ones as well."
The issue has raised privacy concerns from the Queensland Council of Civil Liberties, which has claimed Queenslanders are "sleepwalking into a surveillance society".
But the flip side is that authorities are solving crimes by accessing the records - even TransLink staff.
Indooroopilly father Bill Gemmell said his $5000 MacBook Pro notebook was saved at Roma St train station when thieves came unstuck using his wife's Go Card.
"They were heading back to the Gold Coast with out loot," he said.
"The guys there (working at Roma St station) knew straight away the guy using my wife's card wasn't my wife.
"I got my MacBook back."
Queensland police do not have to go to court to access registered Go Card user information.
They can access it through an exemption of the Privacy Act 2009 (clause 29).
There are currently over one million Go Cards in circulation across southeast Queensland.
"We believe about 750,000 of these are active," said Mr Berkman.
Despite privacy concerns, Mr Berkman encouraged users to register their Go Cards so the balance remains intact if the card is stolen.
He said police were granted access to records via the act for the same reasons they were granted access to bank details and mobile phone records. And police Chief Superintendent Mike Condon said Queenslanders had "nothing to fear" when police accessed the Go Card system.
He said alarmists were causing unnecessary fear that the system could be abused.
"(The public) have nothing to fear," he said.
"The process is lawful.
"There is a (legislative) threshold to satisfy."
Chief Supt Condon allayed fears police were not following the law and ethical protocols to track criminals or witnesses from a system which has 750,000 active users.
"I think it needs to be put in perspective. The public expects the police to investigate crimes and use all resources available within the law to bring (criminals) to justice," he said.
Police were unable or unwilling to disclose how many of the 46 Go Card inquiries they made last financial year had been successful in terms of leading to an arrest.
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