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Direct Rail Services has announced it has been named The Best Performing Rail Freight Operator for the eighth year in a row.
The freight operator won the award at this years Golden Whistle Awards.
In its 12th year, the awards are organised by the Institute of Railway Operators and Modern Railways Magazine to celebrate excellence across the rail industry.
The Golden Whistle Awards are awarded based on operating statistics, and DRS has been recognised again as the UK’s most reliable freight operator.
Earlier this year, DRS joined with fellow companies to create Nuclear Transport Solutions to bring together expertise into a single division.
Chris Connelly, NTS Deputy CEO and Rail Director, said: “DRS has received another well-earned Golden Whistle Award which is only made possible by the huge commitment to customer service across the whole business, a real team effort, week on week, month on month and something we never take for granted.
“DRS continues to maintain a track record of delivering commercial freight services arriving on time, at a level above any other freight operator. This is no easy feat and reflects the professionalism and ethos of everyone at NTS.”
Seth Kybird, NTS CEO, added: “This award is even more significant as the last 12 months have been challenging for everyone but the team have really gone above and beyond to ensure we deliver for our customers.
“Our aim in NTS is to be the leading global provider of specialist transport to make the world a safer and more sustainable place and this award demonstrates we are on the right track.”
This article first appeared on www.railadvent.co.uk
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