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Sydney Trains exceeded its Peak Punctuality* and On Time Running (OTR) performance target in November despite several major weather events on the rail network.
The Peak Punctuality of 93.5 per cent and OTR of 94.1 per cent in November exceeded the 92 per cent target, but were slightly down on October’s performance of 94.3 per cent Peak Punctuality and 94.7 per cent OTR.
Sydney Trains Chief Executive Howard Collins said overall it was a good month’s performance considering the unforeseeable weather interventions.
“These figures are a good result when you consider the dramatic weather we experienced during November, including a mini cyclone in Hornsby and an unprecedented double lightning strike that knocked out our main and back-up signalling facilities in Lidcombe,” he said.
“These figures are only slightly down on October’s figures and both figures comfortably exceed our 92 per cent target, which Sydney Trains has exceeded every month since beginning operations in July.
“While there is still much to do to bring the Sydney Trains network to a standard where we consistently deliver the reliability our customers deserve, I’m confident that we will achieve further improvements in the months and years ahead.”
Due to November’s mini cyclone, the T1 North Shore and Western lines failed to meet their target with the T1 Western Line also affected by the double lightning strike.
The T2 South Line came in below target because of a customer falling between the train and platform at Central Station and the double lightning strike.
This article first appeared on www.transport.nsw.gov.au
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