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To Our Customers,
As we begin the third quarter, I feel good about the strong demand for our services and the ongoing economic recovery. At the same time, the rapid nature of that recovery combined with several wildfires impacting operations have challenged the network’s capacity. More than 80 large fires are burning in 13 states across the western U.S., totaling more than 1.3 million acres of damage to date, which includes multiple locations on our network.
While those figures are startling, the good news is we have a resilient network with dedicated employees who are working very hard to address our current service interruptions as fast as possible. Our Operating team has been both protecting and rebuilding our rail lines and are doing all they can to keep operations running during this record-breaking fire season.
Following is the latest on the areas of our network impacted and the recovery efforts underway:
Dedicated to Improving Our Service Product
Our current service metrics are clearly not at the levels that we want them to be. Some of the challenges we face are outside of our direct control, like labor shortages in various parts of the supply chain (truck drivers, warehouse workers, etc.) due to COVID-19. Others, like network interruptions due to weather and natural disasters, we can respond to more directly. It will take some time before operations can normalize from the ripple effect of these events. Regardless, our Operations team will remain diligent, and we will continue to work with all players in the supply chain to find solutions to minimize the impact to your shipments.
We truly appreciate your business and patience as we work to restore our service back to the levels we saw earlier this year. Please know that our Commercial team is focused on helping you and your customers win in the marketplace.
Sincerely, Kenny Rocker Executive Vice President, Marketing & Sales
The post Union Pacific continues to struggle with wildfires appeared first on Railway Track and Structures.
This article first appeared on www.rtands.com
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