Commuters, communities and ratepayers are angry at Auckland Transport's axing of all Waitakere trains from tomorrow.

After 133 years service the last commuter train will roll out of Waitakere station all because of an outdated, over-inflated report commissioned and signed off by the Board of Auckland Transport in early 2013.

The Public Transport Users Association has highlighted to the Board the many errors which worked against retaining Waitakere Station and extending commuter services to the growing North West Auckland communities of Huapai and Kumeu.

Auckland Transport’s Board decision rejecting rail services to the North West had nothing to do with benefiting passengers, nor the communities in the Nor West. In fact it will potentially turn many rail passengers off public transport all together. Since that report we've also had a Special Housing Area confirmed and more in the process for Huapai and surrounds. All these developments plus the flaws highlighted by the Public Transport Users Association defy logic for cutting back Auckland’s rail network at Waitakere, the first cut back of rail services in over 30 years, affecting one of the fastest growing areas in the region.

The PTUA has surveyed hundreds of passengers over the past 6 months who use Waitakere and Swanson stations. The fundamental reason why passengers have ceased using Waitakere station is the clear mismanagement by design on the part of Auckland Transport. "AT's own data reveals the huge scale of train cancellations designed to make catching trains at Waitakere a gamble”. "Passengers never know if they'll get to work or school on time, or be able to get home in the evening. The bus replacement option is a joke, slow, inconvenient and unable to carry bikes, pushchairs or wheelchairs for disabled passengers" says Christine Rose, Chair of the PTUA.

The PTUA has proposed the "Western Connector", a regular diesel rail shuttle, between Huapai and Swanson connecting with the electric rail network. This is exactly the same concept as now operates at the southern end of the line between Papakura and Pukekohe and a good interim service until one day when electrification can be extended further west. “Trains are significantly faster than buses from Huapai to every single Western Line destination, including Newmarket, especially with recently announced added delays to the North Western bus service.

Jon Reeves said " Auckland Transport should be a champion of the public transport user AT’s continuing disservice to the rail passengers of Waitakere and further West is anything other than putting customers first."

Due to a continuing campaign by the PTUA, Auckland Transport recently has decided to take another look at developments in Huapai-Kumeu and public transport needs. “PTUA has asked AT to advise us of the scope of the review. We want to make sure they do not use the outdated, flawed report as reference again and that they include a review of our common sense Western Connector proposal” says Mr Reeves.